Terms of Use - Seller Agreement
This Terms of Use - Seller Agreement (“Agreement”) is a legal agreement between Seller/ Vendor and ModuleBazaar.
LICENSE & RIGHTS TO EGROVE
BUYER hereby grants to EGROVE a worldwide, non-exclusive right to:
- Market, display, use, and sell the Software in source code form to Merchants through EGROVE's eCommerce website ModuleBazaar.com. Provision of product technical support to the customers is BUYER's responsibility.
- The licensing and intellectual property rights contained in such agreement will be equivalent to those under which EGROVE licenses its own software.
- Title and ownership rights to the Software will remain exclusively with BUYER.
- All trademarks, service marks, trade names, logos, or other symbols identifying the Software remain the exclusive property of BUYER. These marks may only be used for identifying the Software or EGROVE marketing activities.
- EGROVE may publish BUYER's name, expertise profile, and business profile in printed or electronic forms for marketing and promotional purposes.
- Customer personal data information is the property of EGROVE.
SELLER OBLIGATIONS
- EGROVE will promote and sell the Software to current and prospective customers.
- BUYER must notify EGROVE about new versions or updates of the Software 3 days before official release along with the changelog.
- BUYER must transfer the updated Software to EGROVE 1 day prior to release.
SUPPORT SERVICES - BUSINESS TIME
Module Bazaar Support team is available from 11:30 PM EST to 9:30 AM EST, Monday to Friday. Requests received outside this time will be addressed on the next business day. BUYERS must provide customer support within a 1-day turnaround time.
CUSTOMER SUPPORT, MAINTENANCE & REFUNDS
- Support will be provided only by the BUYER and must be clearly mentioned in the product description.
- All support and maintenance must be handled through EGROVE's Customer Support System.
- Software includes limited support. After expiration, updates and technical support are unavailable unless renewed.
- BUYER must respond to Merchant support requests within 1 business day, otherwise a refund may be required.
- BUYER must not promote or market their own services during support interactions.
- EGROVE provides support to Merchants during the pre-sale period.
- EGROVE offers a 30-day money-back guarantee and manages the refund process.