General Information

This policy (“Privacy Policy”) explains what information eGrove Systems Corporation doing business as Module Bazaar and its subsidiaries (“EGROVE”) or our associates or our service providers (including Business Partners of EGROVE) collect from or about users of the eGrove websites, including any content EGROVE may provide through the websites (collectively, the “EGROVE WEBSITES”), the EGROVE services, including but not limited to Elite Site Optimizer, Elite mCommerce, Module Bazaar, or any other services that EGROVE may provide through the EGROVE Websites (collectively, the “Services Offerings”), our eCommerce services, our web services, our mobile applications, and other interactions (e.g., customer service inquiries, product inquiries, user conferences etc.), and states our practices regarding such information.

If you are outside the European Economic Area (EEA), by accessing files, browsing, or otherwise using the EGROVE Websites, you have agreed to the use of your data as described in this Privacy Policy. If you are in the EEA, by accessing the EGROVE Websites, you have agreed to the use of my data as described in this Privacy Policy. It also describes the choices regarding use, access and collection of personal information as well as your rights to your personal data that we process. If you do not agree with the terms, please do not access or use the EGROVE Websites, Web services Service Offerings, mobile applications, or any other aspect of EGROVE’s business.

SCOPE

This Privacy Policy applies to personal information and other information EGROVE or its associates or its service providers collect from or about the users of the EGROVE Websites, Service Offerings, Web Services, mobile applications and other interactions (e.g., customer service inquiries, product inquiries, user conferences etc.). Unless otherwise specified below, this Privacy Policy does not apply to any other products or services or to information collected in any other way (whether online or offline) or for any other purpose.

PERSONAL INFORMATION OF OUR CUSTOMERS’ CLIENTS AND EMPLOYEES

a. EGROVE collects information under the direction of our customers, and has no direct relationship with the individuals whose personal data it processes on behalf of such customers. When we provide services to our customers, in some instances we process personal information about their clients or employees (“Client Information”) on their behalf. In these situations, it is our customers rather than we who decide the reasons for which the Client Information will be processed.

b. If you are a client or employee of one of our customers and would no longer like to be contacted by one of our customers that use our service or for details of how the Client Information will be used and protected, and details of how to access or correct the information, please refer to the privacy statement of the EGROVE customer to which you submitted your personal information. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers.

c. EGROVE acknowledges that you have the right to access your personal information. An individual who seeks access, or who seeks to correct, amend, or delete data should directly query EGROVE. If requested to remove data, we will respond within the applicable legal time-frame.

d. We will retain personal data we process on behalf of our customers for as long as needed to provide services to our customers at their instruction. EGROVE may also retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

PERSONAL INFORMATION

For purposes of this Privacy Policy, “personal information” means information that can be used to personally identify you, such as your name, address, telephone number, Instant message identifiers, website addresses, e-mail addresses, user IDs and passwords, online identifiers, device information, billing and transaction information, credit card or other financial information, contact preferences, and similar information.

PERSONAL INFORMATION WE COLLECT

a. EGROVE or our associates or our service providers may collect, store, and process personal information and other information from or about you when you:

• use EGROVE Websites or Service Offerings to order products or services;
• buy products;
• subscribe to our services;
• request information about our services/products;
• subscribe to marketing or support materials;
• download EGROVE software, third party software, or open source software (“Software”) from EGROVE Websites;
• enter a contest;
• respond to promotional campaigns;
• register to a secure extranet site to obtain access to Software or Service Offering and any associated information, support, and training.
• elect to use our referral service for informing about our websites, products, web services, service offerings, mobile applications and EGROVE may ask for the referral’s name, email address.

HOW WE USE THE INFORMATION WE COLLECT

a. EGROVE or our associates or our service providers may use the personal information and other information we collect from you in various ways including in connection with:

• providing service, delivering products and providing support to you;
• billing you for Service Offerings;
• verifying your identity;
• carrying out our obligations;
• enforcing our rights arising from any contracts entered into between you and EGROVE;
• communicating information about EGROVE Websites, Service Offerings, Web services, our mobile applications, and other interactions (e.g., customer service inquiries, product inquiries, user conferences etc.);
• improving our EGROVE Websites, Web services, Services Offerings, our mobile applications, and other interactions (e.g., customer service inquiries, product inquiries, user conferences etc.);
• contacting you to complete surveys that we use for marketing or quality assurance purposes;
• sending you promotional information; sending emails to referral visitors inviting them to visit the website.

COLLECTION OF INFORMATION USING COOKIES AND OTHER TOOLS

EGROVE may collect and/or log your Internet Protocol address, Internet domain name, the web browser and operating system used to access EGROVE Websites, Web Services, Service Offerings, mobile applications or other interactions (e.g., customer service inquiries, product inquiries, user conferences etc.), the pages or files visited, the time spent in each page or file, and the time and date of each visit or click-stream data.

SHARING YOUR INFORMATION

EGROVE may share non-personal information (e.g., anonymous, aggregated data) without restriction. EGROVE may share your personal information as described in this Privacy Policy and with its service providers, associates, vendors, suppliers, and other business partners to the extent necessary to deliver the EGROVE Websites, Web Services or Products or Service Offerings you requested, respond to your requests for information on Software or Service Offerings, or otherwise support your business needs.

MARKETING CHOICES, RIGHT TO ACCESS YOUR PERSONAL INFORMATION, AND OUR RETENTION

You can always unsubscribe or choose not to receive promotional materials from EGROVE by following the specific instructions in the email or other communication you receive or by notifying us via the appropriate method(s) described below.

SECURITY OF YOUR PERSONAL INFORMATION

EGROVE has implemented administrative, technical, and physical measures designed to protect your personal information from accidental loss and from unauthorized access, disclosure, use, alteration, or destruction.

CHANGES TO THIS PRIVACY POLICY

EGROVE may update this Privacy Policy periodically, and will note the date of its most recent revision above. We encourage you to review this Privacy Policy frequently to be informed of how EGROVE is collecting, using, retaining, protecting, disclosing, and transferring your information.

This Policy was last updated on August 29, 2018.